Wisp is a zero-knowledge, offline vault. Your files exist only on your device, encrypted with codes only you know. That is the entire point of the app — and it means we cannot recover anything for you. You are solely responsible for remembering your codes and keeping backups. The developer is not liable for any loss of data, however it occurs. If you don't agree with that, please don't use the app.
1. Acceptance of These Terms
These Terms & Conditions (“Terms”) are a legal agreement between you and the developer of Wisp Vault (“Wisp,” “the app,” “we,” “us”), reachable at Contact@wispdev.uk. By downloading, installing, or using Wisp Vault, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the app.
2. What Wisp Is (and Isn't)
Wisp is an Android application that stores photos, videos, files, audio, notes and passwords in an AES-256 encrypted vault held entirely on your own device. Wisp has no servers, no user accounts, and no ability to access, view, reset, or recover anything inside your vault.
Wisp is a consumer privacy tool. It is not a guaranteed-secure system, a backup service, an archival service, or a substitute for keeping copies of important files. No software can promise absolute security.
3. Your Responsibility for Your Data
This is the most important section of these Terms. By using Wisp you acknowledge and agree that:
- You are solely responsible for your unlock credentials. Your vault PIN, gesture pattern, decoy PIN, panic wipe code and backup passwords exist only on your device and in your head. If you forget or lose them, your data cannot be recovered by anyone, including us.
- You are solely responsible for keeping backups. Wisp provides encrypted ZIP export and optional Google Drive backup tools. It is your responsibility to use them regularly and to verify your backups work.
- Some features are deliberately destructive and irreversible. The Panic Wipe code and the Dead Man's Switch (in wipe mode) are designed to permanently and instantly destroy your entire vault without confirmation or any possibility of recovery. By enabling or triggering these features, you accept full responsibility for the resulting data loss.
- Uninstalling the app permanently deletes your vault. There is no cloud copy unless you created one yourself.
- Device events can destroy data. Losing, breaking, resetting, or replacing your phone, operating system updates, storage corruption, aggressive battery/storage “cleaner” apps, or actions by other software may render your vault inaccessible. Wisp cannot protect against these events — backups can.
⚠️ In plain terms: any loss of data while using Wisp — for any reason, including bugs or defects in the app itself — is your responsibility, and you agree the developer is not liable for it. Wisp reminds you of this during onboarding, and using the app constitutes your ongoing acceptance.
4. Licence to Use the App
We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use Wisp on Android devices that you own or control, for your own lawful, personal use. You may not copy, modify, distribute, sell, lease, reverse-engineer, or attempt to extract the source code of the app except where such restriction is prohibited by law.
5. Acceptable Use
You agree not to use Wisp to store or handle any content that is illegal in your jurisdiction, including content that infringes the rights of others. You are solely responsible for the content you place in your vault and for complying with all laws that apply to you. We have no ability to see your content and no obligation to monitor it.
6. Subscriptions, Purchases & Refunds
- Wisp offers optional paid upgrades (“Wisp Pro”) as auto-renewing subscriptions (monthly or annual) and a one-time lifetime purchase, billed through Google Play.
- Free-trial offers, where available, automatically convert to a paid subscription unless cancelled at least 24 hours before the trial ends.
- Subscriptions renew automatically unless cancelled in your Google Play settings at least 24 hours before the end of the current billing period.
- Prices are shown in the app via Google Play and may vary by country. We may change prices for future billing periods; existing subscribers will be notified via Google Play's standard process.
- Refunds are handled under Google Play's refund policies. Statutory consumer rights that cannot be waived remain unaffected.
- The “lifetime” purchase means the lifetime of the Wisp app product, not your lifetime; it grants Pro access for as long as Wisp is distributed and technically supportable.
7. Disclaimer of Warranties
Wisp is provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or that the app will be uninterrupted, error-free, or absolutely secure. Encryption reduces risk; it does not eliminate it.
8. Limitation of Liability
To the maximum extent permitted by applicable law:
- The developer shall not be liable for any loss of, damage to, corruption of, or inability to access any data or content stored in or handled by the app — whatever the cause, including (without limitation) app defects or bugs, updates, forgotten or lost credentials, triggered Panic Wipe or Dead Man's Switch features, failed imports/exports or backups, device loss or failure, operating system behaviour, or third-party software.
- The developer shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, or for loss of profits, revenue, goodwill or privacy, arising out of or related to your use of (or inability to use) the app.
- The developer's total aggregate liability for all claims relating to the app shall not exceed the amount you paid for the app in the twelve (12) months before the event giving rise to the claim (or £10 if you paid nothing).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for death or personal injury caused by negligence, or fraud). Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you; in that case liability is limited to the smallest extent permitted by law.
9. Indemnity
You agree to indemnify and hold the developer harmless from any claims, damages, liabilities and expenses (including reasonable legal fees) arising out of your content, your use of the app, or your breach of these Terms.
10. Privacy
Wisp is built to know nothing about you. How the app handles data is described in the Privacy Policy, which forms part of these Terms.
11. Changes to the App and These Terms
We may add, change, or remove features at any time, and may update these Terms from time to time. The “Last updated” date above will change when we do. Material changes will be signposted where reasonable (for example in the app or on this page). Continued use of the app after changes take effect constitutes acceptance of the updated Terms.
12. Termination
You may stop using Wisp at any time by uninstalling it (note: this permanently deletes your vault). We may suspend or terminate the licence granted to you if you materially breach these Terms. Sections 3, 7, 8 and 9 survive termination.
13. Governing Law
These Terms are governed by the laws of England and Wales, and disputes are subject to the non-exclusive jurisdiction of the courts of England and Wales. If you are a consumer, you retain any mandatory protections of the law of the country where you live.
14. Contact
Questions about these Terms? Get in touch.